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Shipping and Handling...(view our shipping map)

• We ship all our church banners using FedEx ground and FedEx Economy Intl' for those outside the USA.
• Alaska & Hawaii do take longer to arrive than our closer 48 states.
• We can expedite shipping for express delivery, but you must call in to check available options.
• Stock Orders in limited quantities ship with in 2 business days upon the clearing of payment. 
• Custom Orders vary depending on approval of artwork. Once artwork is approved and paid, the order will ship with the same time requirements as our stock banners. 
• Customers can choose other carriers for their packages, but they must call in to place their order and shipping preferences. There may be additional charges for the different carrier requirements.
• Most packages in the 48 states will arrive within 3-5 business days upon leaving our warehouse. 
• Tracking for your package is sent once it has been processed and an email is sent to the one provided at check-out.

EXAMPLE OF GROUND SHIPPING on all approved INDOOR Christmas banner orders

• Approved Custom banners ordered online by 3pm CST Monday will ship Wednesday. Once shipped it will take 3-5 business days to arrive.(48 states, international shipping times vary)
• Custom banner orders will have proofs sent within 1 business day of the order placed. Once confirmation is approved on the custom proof, banner will ship within 2 business days of approval. Once shipped it will take 3-5 business days to arrive. Please check your junk/spam folder incase you do not see a proof. 
• Suggestion: give yourself 10days to have stock banners arrive during normal seasons (Advent, Christmas, & Easter we try hard even with the high volume to get the banners out fast for you in order to have on time for decorating your sanctuary). Please call if you are concerned. We can give you estimates by phone of for when to expect your banner.
• Do note that a custom church banner order can not print until payment and an email approval has been received. If our design team does not receive an approval, it will not go to print. These times are based on APPROVED file orders.

 Payment and Return Policies for Refund

• Orders must be paid in full before printing and shipping can be completed.
• CUSTOM BANNERS ARE NON REFUNDABLE.
• Any defects or misprints on our behalf ChurchBanners.com will print and ship immediately new banners out to you on our behalf. We want to make sure you receive what your ministry ordered. 
• Stock indoor church banners (pole pocket finishings only in a 2'x6' or 3'x5' size only) are available with a full banner refund. Customers must call within 5 days of receiving their package to request an RA NUMBER. Shipping & Handling is not refundable. Once an RA is given the banners must arrive within two weeks in the same package they were originally shipped in or we will no longer be able to refund the stock banner purchase.
• For non stock banners or banners with GROMMETS, we unfortunately can not take them back. If it is a misprint on our behalf we will gladly fix and reship out new banners immediately. 
• Stands and displays may encure a 25% restocking fee depending on the quantity and stand. For questions, please ask a representative before placing your order. 
• Shipping Expense on your invoice is non-refundable and shipping return items is paid for by the customer.  

Customer Service Contact:

info@churchbanners.com

888.453.0060 x103

M-Th | 9am - 6pm

Fri | 9am - 3pm

Sat | Closed

Sun | Closed